TAVIRA Mobile Privacy Policy
Last updated: 4 November 2026
Tavira Technologies Private Limited provides TAVIRA Mobile and the related services used to synchronize authorized TAVIRA business data. Privacy and support contact: support@tavira.in.
Information used by the service
- Your name, verified mobile number, account/client identifiers, firm assignments and access permissions.
- Business data supplied by your authorized TAVIRA setup, such as sales, purchases, ledgers, outstanding amounts, vouchers, inventory and business contact details, addresses and GST identifiers.
- Installation identifiers, device model and operating-system details, session information, synchronization status and access/security records needed to operate the service.
- Preferences, document settings and signatures you choose to save, and reports/documents you generate or share.
How information is used
We use this information to verify users, apply approved access rights, synchronize permitted firms, display business records and reports, save settings, provide support and protect the service against unauthorized access. Authorized records are also stored on your device to support the app's operation.
Hosting and sharing
The Mobile service is hosted in India. Service providers supporting hosting, authentication/message delivery and operation process the information needed for those functions. Your business administrator controls which firms and users are authorized.
If you choose to share a report, your selected recipient or application receives a copy. Copies you export outside TAVIRA may require separate action with their recipients.
Access and security
App connections to the public Mobile API use HTTPS. Authentication, approval and user-access controls restrict business-data access. Protect your device and do not share verification codes, PINs or passwords. No internet service or device can be guaranteed completely secure.
Retention and deletion
Account and synchronized Mobile data are retained to provide the authorized service. Information should not be retained longer than needed for the purposes described here. Specific records may need to be retained for genuine security, fraud-prevention or legal obligations; applicable retained information and the reason will be explained when handling a request.
You can request deletion in Settings → My profile or through our account deletion page. You may also email support@tavira.in without installing or signing in to the app.
After receiving your request, support verifies your identity and completes applicable deletion within 30 days. Submitting a request does not immediately erase data. Support confirms completion after the relevant account data, settings and applicable synchronized/backup copies have been handled. Any justified retention exception is explained.
A primary-user request covers the Mobile client account and associated Mobile data. Assigned users can request deletion of their own profile and personal data without deleting another user's business records. The original desktop TAVIRA accounting database is managed by your business and is not automatically deleted by a Mobile account request.
Contact and updates
For privacy questions, correction requests or deletion support, contact support@tavira.in. Policy updates will be published on this page with an updated date.